Terms of Service

Article 1 — Acceptance of This Agreement

1.1. These Terms of Service (this "Agreement") set out the conditions under which SemSolved (the "Company," "we," or "us") makes its website, browser extension, study assistant, and connected features (collectively, the "Service") available to you (the "User" or "you"). This Agreement takes effect the moment you install, access, or otherwise use any part of the Service.

1.2. By proceeding, you represent that you have read this Agreement in full, that you understand it, and that you consent to be bound by every provision within it. Should any provision be unacceptable to you, you are directed to cease all use of the Service without delay.

1.3. The Service is not directed to children, and no person under the age of 13 may use it.

1.4. If you are under 18, or under the age of legal majority where you reside if that age is higher, you may use the Service only with the review and permission of a parent or legal guardian, who accepts this Agreement on your behalf.

1.5. A subscription or other purchase for a minor must be made by a parent or legal guardian, or with that adult's consent. The consenting parent or guardian is bound by this Agreement and is responsible for every resulting charge, including each automatic renewal under Article 7.

Article 2 — Description of the Service

2.1. The Service is an independent, browser-resident study aid that generates explanations to help Users better comprehend their Apex Learning and Edmentum coursework.

2.2. The Service functions as a client-side utility within your browser. Article 4 sets out where it operates, the limits it observes, and what it does not do.

2.3. The Service is furnished strictly as a supplement to genuine study effort. It is not a substitute for a User's own comprehension, reasoning, or engagement with the underlying material, and it must not be treated as such.

Article 3 — Permitted Use and Academic Integrity

3.1. You agree to use the Service lawfully, ethically, and in a manner consistent with the rules, honor codes, and academic-integrity policies of your school, program, or institution.

3.2. You shall not employ the Service to obtain an unfair academic advantage, to commit fraud, to misrepresent authorship of work, or to contravene the policies of any educational provider.

3.3. Responsibility for confirming that your particular use of the Service is permitted under the rules that govern you rests with you alone. The Company does not, and cannot, make that determination on your behalf.

3.4. You acknowledge that misuse of the Service may expose you to consequences imposed by third parties, which may include grade penalties, invalidation of credits, suspension, expulsion, or lasting effects on your academic standing and reputation. The Company bears no responsibility for any such outcome.

3.5. Every assignment, quiz, or test you submit is submitted by you and under your name, and you alone answer for its content. The Company's expectations of responsible use are described further on its Academic Honesty page.

Article 4 — Independence and Operation of the Extension

4.1. Independence. The Company is an independent provider. It is not affiliated with, sponsored by, endorsed by, or otherwise connected to Apex Learning, Edmentum, the companies that own those platforms, or any school, district, publisher, or other learning platform.

4.2. Trademarks. The names Apex Learning and Edmentum, and every other trademark, service mark, product name, and logo referenced within the Service, remain the property of their respective owners. The Company refers to them solely to identify the platforms with which the Service is compatible.

4.3. Where the Service operates. The extension runs inside your own web browser, as a layer that you install, switch on, and control. It operates only on Apex Learning or Edmentum pages that you have already opened while signed in to your own account, and it has no means of reaching any course, lesson, assessment, or record that your account is not already permitted to view.

4.4. What the Service does not do. The Service does not:

• (a) sign in to Apex Learning, Edmentum, or any other platform on your behalf, or request, collect, or handle your platform username or password;
• (b) bypass, disable, or interfere with any login, paywall, license check, or other access control;
• (c) scrape, crawl, or harvest content from the servers of Apex Learning, Edmentum, or any other third party; or
• (d) simulate or obtain access to anything beyond what your own account is authorized to view.

4.5. Platform content. The Company does not publish, host for others, sell, or redistribute the proprietary or copyrighted materials of Apex Learning, Edmentum, or any other platform, including their answer banks. All such content remains the property of its respective owners.

4.6. The Service is developed, maintained, and distributed solely by the Company and operates separately from the systems, databases, and infrastructure of any third-party platform.

Article 5 — License to Use the Service

5.1. Subject to your continued compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website, the browser extension, and the account dashboard solely for your own personal educational purposes.

5.2. Under this license you shall not: (a) copy, modify, translate, or prepare derivative works of any part of the Service; (b) decompile, disassemble, or otherwise reverse engineer the Service or attempt to derive its source code; (c) sell, resell, rent, lend, sublicense, or otherwise exploit the Service commercially; (d) disclose your account credentials to another person or permit anyone else to use your account; or (e) extract data from the Service by scraping, crawling, or any other automated means.

5.3. The Company may suspend or revoke this license, together with your access to the Service, if you breach this Agreement. Suspension or revocation for breach does not entitle you to a refund, except to the extent the Refund Policy provides otherwise.

5.4. The Service, including its software, interface, written content, and branding, is owned by the Company and remains its property. This Agreement grants you a right of use only and transfers no ownership interest to you.

Article 6 — Disclaimer of Warranties

6.1. The Service is provided on an "as is" and "as available" basis, with all faults and without warranty of any kind, whether express, implied, or statutory.

6.2. Without limiting Section 6.1, the Company does not warrant that any explanation or other output will be accurate, complete, or reliable; that the Service will be uninterrupted, timely, or error-free; that the Service will improve any academic result; or that the Service will remain compatible with every assignment type or platform update.

6.3. You accept that the outputs of the Service may be incomplete or incorrect and that verifying them against the requirements applicable to you is your responsibility.

Article 7 — Fees, Renewal, and Refunds

7.1. Access to paid features requires a subscription for the term selected at the point of purchase. Subscription terms may include weekly, monthly, quarterly, and annual periods, each conferring access for the corresponding duration once activated.

7.2. All payments are final and non-refundable, except as set out in the Company's Refund Policy. In summary, that policy provides a refund where a technical fault on the Company's side prevents the Service from working for you and the support team is unable to resolve it, where you were charged twice or billed in error, and where a charge was made without your authorization. Subscriptions may not be exchanged, transferred, or credited toward another term.

7.3. A subscription term begins upon activation through the Service interface. You are responsible for safeguarding your account credentials, and the Company will not issue refunds or replacement access for accounts compromised through your own negligence.

7.4. Every subscription renews automatically at the close of its term, and the payment method on file is charged the price displayed at checkout for each new term, until the subscription is cancelled.

7.5. You may cancel at any time from your account dashboard, or by submitting a cancellation request through the SemSolved support ticket page, which can be used without signing in to an account. Cancellation prevents the next renewal charge; your access continues until the end of the term already paid for, and no credit is given for the unused remainder of that term.

7.6. No provision of this Agreement, including the limitations in Articles 6 and 8, restricts or reduces the remedies available to you under the Refund Policy.

Article 8 — Limitation of Liability

8.1. To the fullest extent permitted by law, the Company and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, nor for any loss of data, productivity, academic opportunity, credits, or reputation, arising from or relating to your use of, or inability to use, the Service.

8.2. The Company shall not be liable for any disciplinary measure, penalty, or sanction imposed upon a User by any third party, whether or not the Service is alleged to have contributed to it.

8.3. The Company shall not be responsible for interruptions or degradations attributable to factors beyond its reasonable control, including changes to third-party platforms, network failures, or revisions to institutional policy.

Article 9 — Assumption of Risk

9.1. You use the Service entirely at your own risk and on your own judgment. You alone determine whether, when, and how to rely on any output the Service produces.

9.2. By continuing to use the Service, you knowingly and voluntarily assume all risk associated with that use, including any academic, disciplinary, financial, or legal consequence that may follow.

Article 10 — Amendment of These Terms

10.1. The Company may revise this Agreement at its discretion. Revisions take effect upon posting to the website, and the "Last Updated" date above reflects the most recent revision.

10.2. Your continued use of the Service after a revision is posted constitutes your acceptance of the revised Agreement. If a revision is unacceptable to you, your sole remedy is to discontinue use of the Service.

Article 11 — Entire Understanding and Acknowledgment

11.1. This Agreement constitutes the entire understanding between you and the Company concerning the Service and supersedes any prior understanding on the same subject.

11.2. By using the Service, you acknowledge that you have read and understood this Agreement, that you accept full responsibility for your conduct while using the Service, and that you will uphold the academic-integrity obligations described in Article 3.